Start-up carrier Riyadh Air has announced its digital booking platform. The service enables numerous travellers to book their whole trip in one place, combining multiple itineraries under one order and adding optional extras with the airline being able to respond to any customer.
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The app can include group bookings all combined in one place rather than scattered across multiple bookings. Artificial intelligence will also offer personalised options that are tailored to the needs of individuals, for example should a guest be running late, they could opt for last-minute fast track. Passengers can also book hotels, lounges, taxis, or even concerts or football tickets at the same time as booking flights, ensuring everything needed for their full travel itinerary is completed on the Riyadh Air platform.
Tony Douglas, CEO of Riyadh Air, said: “Riyadh Air’s digital offering evokes a time when the aviation sector was the pioneer of aviation – quite simply, this is what passengers have been waiting for when it comes to travel experiences being available in a one stop shop. Almost 99 per cent of Saudi nationals use their mobile phones for browsing as they seek speed, efficiency and convenience, and Riyadh Air will meet their travel needs where everything can be booked in one place. We will be at the forefront of innovation when it comes to booking travel experiences.”
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