Global air services provider dnata has achieved its first Cargo iQ certification, marking a significant commitment to quality reporting and efficient cargo handling across its network.
By integrating Cargo iQ standards into its Quality Management framework, dnata aims to enhance transparency and accountability, with a goal of reporting on three-quarters of its global shipments.
This certification is supported by dnata’s onecargo digitalisation initiative, which consolidates ground handling data from all dnata stations into a single system.
Key hubs, including Dubai, London, Amsterdam, and Singapore, already leverage this centralised data for quality monitoring, underscoring dnata’s commitment to setting new standards in cargo service excellence.
Marie Seco-Köppen, executive director at Cargo iQ, said: “dnata’s commitment to its quality journey reflected in both the Certification Roadmap meetings with the Cargo iQ team, as well as its determination in driving the project for harmonising their ground handling data globally.
“Further to their own quality roadmap, Lawrence Cockburn and Kevin Walsh brought expert contributions to the latest Master Operating Plan (MOP) upgrade and in so voicing the needs of the ground handling community.”
dnata global has been a member of Cargo iQ since 2020, its cargo ground handling serves 159 airlines and carries 2.9 million tonnes of air cargo annually.
Guillaume Crozier, senior vice president of UAE cargo and global cargo strategy at dnata, said: “Achieving excellence in air cargo requires not only compliance and rigorous data management, but also a commitment to community performance, supply chain visibility and safeguarding product integrity at every step.
“dnata supports the Cargo iQ framework and will continue to invest in technology and innovation, aiding real-time capability to support our customers, and delivering on our promises.”
Cargo iQ’s membership works to improve air cargo quality by using data and engagement to work with all stakeholders and continually improve quality from the beginning to the end of the air cargo transportation process.
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