Qatar Airways has rolled out its new Oryx trade portal developed with TPConnects Technologies to advance its move into modern retailing capabilities.
The national carrier and the IATA certified specialist software developer has developed a “state-of-the-art” trade portal powered by TPConnects Astra airline retailing platform.
This offers next-generation functionality in compliance with IATA’s New Distribution Capability standards.
Oryx Portal powered by TPConnects has been rolled out from May this year across various Qatar Airways markets.
TPConnects says Astra “revolutionises airline retailing by enriching the customer experience, from shopping through to servicing, while providing additional revenue generating opportunities from additional flight and ancillary related offers”.
The platform’s modular design was developed to give airlines greater choice and flexibility when building their NDC and modern retailing capabilities.
Kristiaan van Dijken, vice president product at TPConnects Technologies, said: “Travel seller adoption of airlines’ NDC channels is a critical component of a modern retailing strategy. Trade partner support demands agent-centric sales and servicing with differentiated content.
“At TPConnects, we are committed to delivering intuitive agent experiences to leverage the NDC opportunity for our valued airline partners, such as our latest customer, Qatar Airways.”
Through its Trade Portal, Qatar Airways provides trade partners access to its NDC offers. This web-based tool allows travel sellers to seamlessly shop, sell, upsell, and service flights.
The Portal facilitates the ability to add extras and bundles through an intuitive interface that features rich media such as images and videos of aircraft types, its cabins and interactive seat maps.
The enhanced booking management functionality also facilitates smoother handling at times of disruption.
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