Air France-KLM has announced a strategic collaboration with Google Cloud to enhance its data-driven operations using advanced analytics and generative AI (gen AI).
The partnership aims to enhance the airline group’s multi-cloud strategy, optimise operations, and drive innovation across its business units. A key focus is improving predictive aircraft maintenance, a critical area for boosting operational efficiency and sustainability.
With three major airline companies, 551 operating aircraft, and 93 million passengers carried in 2023, Air France-KLM operates commercial and cargo flights and provides engineering and maintenance services to other air carriers, all generating massive amounts of data.
By moving applications to the cloud and accelerating data value and insights, Air France-KLM will leverage Google Cloud’s data and analytics tools, including BigQuery.
Air France-KLM will maintain full ownership and control of its data, while improving time-to-market, innovation, and less data processing latency to better serve its business units in their digital journeys.
Through this work, the group will gain a deeper understanding of passenger preferences, travel patterns, and behaviors to offer newly tailored travel options and services, and be able to enhance flight, airport, and business operations, with the time needed for data analysis in predictive plane maintenance already dropping from hours to minutes, improving efficiency and reducing environmental impact.
Pierre-Olivier Bandet, Air France-KLM Group executive vice president and group chief innovation officer, said: “Our collaboration with Google Cloud is a significant step forward in our data strategy. By leveraging Google Cloud’s advanced data technology with a real partnership approach, we intend to accelerate our innovation capacities with security in mind, and with generative AI, build the future of travel.”
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