Canadian air cargo carrier WestJet Cargo has announced that Total Cargo Expertise (TCE) will manage key elements of its customs operations and related activities including planning, day-to-day management, documentation, and regulatory adherence.
By managing data corrections, liaising directly with customs authorities, and handling any cargo holds at initial ports of entry, TCE will help WestJet Cargo reduce the risk of delays and errors, enabling a smoother, more efficient process.
The partnership brings WestJet Cargo the benefit of TCE’s dedicated 24/7 customs reporting team, whose extensive expertise in customs management will optimise operations and allow WestJet Cargo to focus on delivering exceptional air cargo services.
Kirsten de Bruijn, executive vice president at WestJet Cargo, said: “TCE brings a wealth of experience in customs reporting and management, which will be invaluable in optimising our customs processes. This partnership will help us ensure our customs procedures are handled with accuracy and efficiency, allowing us to focus on delivering top-tier cargo services to our customers.”
Sarah Scheibe, managing director of TCE, said: “Partnering with WestJet Cargo is an exciting opportunity for TCE. It allows us to further expand our expertise in customs reporting while providing WestJet Cargo with the support needed to enhance operations and maintain compliance with all customs regulations.
“We’re confident that our advanced technology and experienced team will bring real value to WestJet Cargo.”
WestJet Cargo says this collaboration highlights its dedication to operational excellence and continuous improvement, ensuring that its customs processes are in expert hands while it concentrates on expanding its cargo offerings and enhancing customer satisfaction.
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