Etihad Cargo, the cargo and logistics arm of Etihad Airways, has launched SmartTrack, a premium service that gives customers real-time access to shipment location and condition data, increasing transparency in global air freight. Unveiled at Air Cargo Europe 2025 in Munich, SmartTrack positions Etihad Cargo as the first carrier globally to implement this type of advanced smart tracking solution.
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Developed in partnership with Tag-N-Trac, SmartTrack’s label is equipped with cellular, GPS, Bluetooth and Wi-Fi connectivity, capturing real-time data on location, temperature and humidity, shock, tilt and light exposure.
“This launch represents a transformation in how we deliver even more peace of mind to our customers,” said Stanislas Brun, Chief Cargo Officer at Etihad Airways. “By combining simplicity, intelligence and automation, we are reinforcing our commitment to smarter, more transparent logistics.”
SmartTrack will be available to customers via the Etihad Cargo website and mobile app from October 2025, as part of the airline’s broader digital transformation strategy.
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