Zurich Airport, a key hub for air cargo operations in Switzerland, is navigating the complexities of a rapidly changing global economic landscape. In this instalment of our interview series with executives from cargo airports, Bettina Kunz, head of corporate communications at Zurich Airport, sheds light on the challenges and strategies shaping the future of the airport’s cargo operations.
“Global economic conditions, including geopolitical tensions and shifts in supply chains, are undoubtedly impacting the air freight industry,” Bettina explains. “For Zurich Airport, this means adopting a flexible approach and working closely with our partners and customers to respond effectively.”
Addressing long-term challenges
Looking ahead, Bettina identifies space optimisation as a major challenge for air cargo hubs. “At Zurich Airport, making the best use of our available space is critical,” she says. To address this, the airport has initiated the construction of new cargo infrastructure to meet the evolving demands of modern cargo operations.
“The two cargo hangars – West and Mitte – have been in use for over 60 years, and the requirements of the cargo business have changed significantly during that time,” Bettina notes. “While standardised palletised goods were the focus in the past, today’s demand is increasingly centred on smaller goods and specialised freight, such as temperature-sensitive products. This trend underscores the need for updated cargo handling facilities.”
The centrepiece of this modernisation is the new Fracht Rächtenwisen hangar, a state-of-the-art handling and storage facility. “Spanning nearly 9,500 sqm, the building will feature 20 docking ramps for trucks, dedicated areas for import, export, customs, and security checks, and specialised processes for handling pharmaceutical and hazardous goods,” Bettina reveals. “It will also include a photovoltaic system on the roof and additional office space.”
Expected to be operational by 2027, the facility will be leased to dnata Switzerland AG, a ground-handling service provider. Bettina emphasises the importance of such investments, noting, “Around 50% of Switzerland’s export value is transported by air. A robust infrastructure and intercontinental network are essential to support this vital sector.”
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Zurich Airport’s cargo operations
Trends in e-commerce and specialised freight
The rise of cross-border e-commerce is another trend reshaping air cargo. “This segment is growing steadily,” Bettina says. “Zurich Airport is working with partners to adapt and meet the needs of this expanding market.”
Pharmaceutical and perishable goods also play a significant role in air cargo operations. “These products require specialised handling, and Zurich Airport is well-equipped with temperature-controlled warehouses and tailored services to ensure their safe transport,” Bettina highlights.
Embracing technology and sustainability
Automation and emerging technologies are transforming cargo handling processes. “We are open to adopting new technologies to enhance efficiency,” Bettina remarks, adding that the airport continuously evaluates innovations to streamline operations.
Sustainability, too, is a core focus. “At Zurich Airport, we are committed to reducing energy requirements, improving efficiency, and transitioning away from fossil fuels,” Bettina affirms. These efforts align with the airport’s overarching strategy to minimise its environmental impact.
Balancing security and efficiency
Security remains a top priority in cargo operations. “Through close collaboration with our partners, we ensure the highest security standards without compromising efficiency,” Bettina states. “By optimising processes and maintaining strong partnerships, we achieve a seamless balance between safety and speed.”
Building strong partnerships
The success of Zurich Airport’s cargo operations hinges on its relationships with handling companies. “We maintain close and cooperative ties with our partners. Regular communication ensures that our services align with market demands,” Bettina says.
“At Zurich Airport, we rely heavily on partnership-based cooperation to navigate the complexities of the air cargo industry. This approach has been invaluable in ensuring our continued success.”
As Zurich Airport evolves to meet the challenges of a dynamic air cargo landscape, its focus on innovation, sustainability, and strong partnerships positions it as a leader in the industry.
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